UCC is a digital strategy that aims to optimize business processes. Different applications and systems are to be connected to one another in a uniform environment. Communication tools such as e-mails, instant messaging chats or IP telephony as well as collaboration services such as document sharing or content & project management systems are networked with one another. They access information that is commonly available and complement one another.
It is difficult to keep track of the abundance of market offers. In addition, the programs have to be compatible with each other in order to function properly. A well-considered UCC strategy is essential here.
The standardization of communication and collaboration services in your own company is a process that involves the entire business area. An analysis of the current state of corporate communication reveals weaknesses that lead to unproductive working methods. The UCC strategy developed from this takes individual needs into account and relies on modern solutions.
The investment in a complete UCC solution pays off based on several factors.
